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What are your returns policy?

We offer a 20-day, no questions asked, money back returns policy to our customers provided all items returned are in their original condition and packaging with no signs of modifications or usage.

You will need a return authorization number when sending back your item. You can get this number from our Customer Service Team by emailing your order number and refund request to: wajeehassan@easternautomotive.co

You simply need to mention your return authorization number on your parcel and then post/courier the goods back to us. We do not cover the cost of return postage/courier.

What is your shipping policy?

SHIPPING: All our products come with free delivery and we deliver to 80% of the world. For any locations that we don’t generally deliver, we’ll contact you to discuss a special arrangement (where possible) for delivery and any additional delivery charges if applicable.

DELIVERY TIME: Eastern Automotive stocks a range of products, from accessories to parts. This means there is no “one size fits all” delivery time. Generally, our delivery times range between 10 to 60 working days, but may be extended in unforeseen circumstances.

DISPATCH TIME: Though we aim to dispatch your goods as quickly as we can, however, products that require no customization are normally dispatched within 7 working days while products that have some features customized to fit your needs may take 60 working days or more to dispatch. Some products may have extended dispatch times (taking up to 4 months to dispatch) and the same is indicated in that particular product's description. More information on dispatch and shipping times can be obtained by contacting us through our Contact US page. Moreover, rest assured, as soon as you book your order, we'll contact you to update you on the estimated dispatch time, estimated shipping time, shipping options, and the customization options you want in your product.